What is the difference between ERP and CRM?
What is the difference between ERP and CRM?
comparison
key points highlighted in the case study
1. What will a CRM or an ERP software contribute to the operations of a business?
2. How will each of them facilitate administration, work organisation, or the automation of business processes?
3. What are exactly the functionalities of such softwares?
4. Where do they provide support?
5. And what solutions will a company need over its lifecycle and when?
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